VacationHomesOnly.com
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Worldwide Vacation Rentals
Reviews & Testimonials:
BUSINESS CONSUMER ALLIANCE: https://report.checkbca.org/vacation-homes-only-100054979
Re: Reviews, Ratings, Testimonials:
*Always consider the "Source" of the comments you read on the internet: The Internet is a new frontier, largely unregulated, and people can say anything they want whether it is True or NOT.
-Is this a "Real" customer with a "true experience"? or "Internet Trolls" who are just anti-business and never actually booked a unit?
-Competitor forums in which they allow, and do not police unfounded slander and libelous comments?
-Extremely exaggerated issues that are really "not material" to the base product or service?
-Unreasonable and abusive customers, that are dissatisfied if the wallpaper in their rental is a color they don't like?
-Simply mean, nasty, and dishonest people who want procedural things the way they "think they should be" instead of understanding a company's set processes and procedures that are in place for good reason and or reasons they do not understand?
*FACTS: (Not Opinion)
*IMPORTANT AND #1 FEAR: Not one time in the history of our company, in the 20-plus years we have been in business, and the thousands and thousands of vacation rentals we have provided has anyone shown up and not had a place to stay. NOT ONE EVER, PERIOD. *Hence, any and all complaints we have are NOT material and only procedural in nature. ***Some complaints are false fears and allegations that once they were found out not to be correct or true, people do not take the time to go back and correct their online complaints.***
*Any and ALL legitimate complaints *(all companies who are doing any volume of business have some complaints) are rectified and made right to the satisfaction of every client and ACCEPTED in writing and NEVER involved anyone showing up and NOT having a place to stay. NOT ONE EVER, PERIOD.
*ALL of our transactions are GUARANTEED by our company and you are 100% protected from fraud under Federal Law when you use a Major Credit Card for your bookings. *Call the toll-free number on the back of your credit card and ask your own credit card provider. *So the reality is, that you can book with confidence and have a wonderful vacation with the full backing of a professional vacation rental company.
*These are all reasons to book with a professional vacation rental arrangement/company *between* you and the private vacation rental owner who can at worst misrepresent, cancel on you, rent to another party after you have booked non-refundable airfare for your entire family, not really be who they say they are, or at best, make a mistake and only say, "sorry".
*We back and protect you from any of that happening with our process, procedures, and ironclad "non-cancelable and non revocable right to occupy owner rental agreements".
*Book with the experience and professionalism of our seasoned company; and have a stress-free vacation experience.
Reviews & Testimonials: Just a sample..... 2005!-Present
May 23, 2024 - Vacation in progress at the Marriott Ko Olina Beach Club 2b2b(8) *Initially nervous first time booker.
"Good morning,
We are having a lovely time on our vacation and will definitely be renting a timeshare for our next vacation. Thank you for facilitating our booking.
Upon arrival, they told us that we had a $125 resort credit. I didn't ask questions as I'm still new to checking in as a guest at a timeshare. Do you know if I can use this $125 resort credit or is it only for the owner?
Many thanks."
Paula S. (and family) -North Vancouver, British Columbia, Canada
May 2, 2024 - *3 Time Repeat Booking Family: Email: For New Spring Break 2025 Reservation
"I was given your name from my parents who have had great luck booking their Maui vacations through you in the past. Can you tell me what availability you have next year, 2b or 1b Maui? 3/29-4/6, 2025?
Anna B. -Eden Prairie, Minnesota, USA
September 16 & 25, 2022
- Customer Voice Mail, Email, and 5-Star Google Reviews from the Sands of the Marriott Ko Olina Beach Club - Oahu, HI: -
*Regarding their unnecessary fears and worries about their private vacation rental booking.*
"This is Joslyn and Andrew.........we just wanted to tell you, you were right and we were wrong and we're sorry. Thank you. We're sitting on the beach right now. Just wanted to tell you, thank you again. This is awesome. You're right...just travel anxiety.... everything turned out amazing. Hope you have a blessed Sunday. Thank you!"
AND
*Follow-up email and 5-Star Google Review thanking us again:
Thank you Vacation Homes Only! Andrew and I both left 5-star reviews on Google and we are already looking to plan our next trip with you! Thank you for your patience with us! We were traveling to Hawaii (I am originally from Oahu) to attend my grandma’s funeral services. I am one of her 68 grandchildren and she now she 128+ great-grandchildren. You made this absolutely special for us! Wanted to share some photos of our trip to show you how much we appreciated all your hard work!
Thank you again and God Bless!!
Joslyn I. & Andrew J. - Buckley, WA -USA *(Repeat Booking Family Clients)
March 9, 2022 - Customer Text direct from Resort
"We wanted you to know that we are having an incredible week! Thank you so much for taking take of this for us. This hotel is incredible! Let me know where we can leave reviews and hopefully get the people who are worried like I was to not be. Is there a list or something we can get on to see upcoming deals or just what all you have to offer?
Thanks again!!"
Kelly & Jason V. -Syracuse, UT -USA
January 19, 2022 - VIP Repeat Customer -Email:
"Hi VHO: Hope all is well. We didn't make it to Hawaii in 2021 but instead spent two months in Florida. We're back in Florida this April with a family wedding, but we are going to go to Hawaii in November of 2022."
"I've booked five nights at the Marriott Maui Ocean Club Nov. 9-14. We'd like to extend our stay by at least at the back end, Nov. 14-Nov. 19 or 20. Can we work with you to find something?"
Thanks
Dennis B.
(a happy 3 time repeat customer)"
Dennis B. -Eden Prairie, MN -USA
October 16, 2021 - Tatofi Kids
From a 1-10, this was a 10 + tax. After emailing, Nic, a super cool guy called to the rescue and told him what I could afford, what I needed, the Brother went beyond our expectations. Got my family an Ocean View 2br and in the budget, I gave him, which to be fair was kinda crazy being that I'm booking to check in on the same day!?.... First conversation was at 10 a.m, by 4 pm we were in our rooms in a Resort. This company is AWESOME!!!! 👏
Ofa T. -Oahu, HI -USA
June 16, 2020 -Text to Schedule their next vacation to Kauai, Hawaii
Thanks. Really enjoyed (Marriott) Newport (SoCal) last week. Wow, you guys are great...is this (Marriott Kauai Beach Club) the small resort that only has 200 rooms? Do you do resale too?.... Yes, please use my comments. Your process was efficient and timely.
Thank you.
Thomas. D. - Concord, CA -USA
December 3, 2019 -Email
Hello: My wife and I had a wonderful stay at the Maui Marriott Resort after booking with your company two years ago. We are thinking about another trip to Maui sometime between Jan. 31 and Feb. 29 of next year (2020). I'd love to work with you again in finding a two-bedroom condo. Our daughter and her young daughter also plan ongoing. Let me know if you have anything available. Our dates during that period are flexible. Last time we spent a week on Maui and a week at Kauai. We'd be open to doing that again or spending the full two weeks in Maui. Lodging price is the key.
Thank you
Dennis B. - Eden Prairie, MN -USA
July 20, 2019 - Email
Hey Guys,
We are in without a hitch and have a nice ocean view. Thanks so much for everything.
Best,
Allen & Amy
Allen & Amy McD. Phoenix, Arizona, USA
May 1, 2019 - Text - Two-time repeat renter:
Hey Rental Team! Thanks so much for all you did to score this mega-deal for our trip to Ko Olina Marriott. We arrived and checked in with no issues, and our room is spectacular!! Big thanks to you and the VHO team!
Johnny D. - Two Time repeat renter: Mather, CA, USA
November 21, 2018 - Email/Text
Thank you. Happy Thanksgiving to all at VacationHomesOnly.com! You are the best.
John V. -"Chairman Club" - Marriott Destination Points Owner (Silicon Valley) San Jose, CA, USA
October 22, 2018 -Text
I will talk to my husband and look into it and let you know as soon as I can...................once again thank you for going above and beyond.
Michelle W. - North/Central NY, USA
August 23, 2018-Text
Thanks again for everything! You are awesome!
Cindy K. - Issaquah WA, USA - While on vacation at the Marriott Ko Olina Beach Club 2b Ocean View unit - Oahu Hawaii
August 3, 2018 - Text from Resort day of check-in.
Thank you VacationHomesOnly.com and staff for everything you've done for my family. You exceeded all expectations and delivered a high-quality unit in Marriott Ko Olina that my family absolutely LOVES!! You have definitely earned my business, and more importantly, my trust. I cannot thank you enough for all that you do and I sincerely look forward to future trips working with you.
Johnny D. - Mather, CA, USA
June 25, 2018 - Email
Hello,
I have a week for a 2 bedroom lock-off garden view at the Westin Kaanapali Ocean Resort Villas North for 2019 that I would like to rent and ask for $3500. I have not booked the week but plan to for June/July/August time frame. Please advise which is the best week.
BTW, I have rent my unit through VHO in 2015 & 2016.
Regards,
Joanne N. - Property Owner - Saratoga, CA
June 9, 2018 - Email
It’s been a pleasure doing business with you!!!
Macia F. - Property Owner - Tarzana, CA
May 19, 2018 - Email
Aloha, VacationHomesOnly.com,
Just a note to let you know that my Ocean View villa at Marriott Ko Olina Beach Club is available for $3,995 for the week of June 29-July 6. It has a large parlor/dining room and a full kitchen and two bedrooms. It sleeps 8. You rented it for me last year.
K. Dudley - Kapolei, HI
February 6. 2018 - FaceBook 5 Star Rating Review.
This is my experience working with Nicholas at Vacation Homes Only:) My Kauai timeshare was going to be unused:( The day on the check in Nicholas called me, because he reviewed a rental ad I posted on the internet for his client, saw my unit, and within 3 hours he was able to get me funds and his client got into a great two bedroom penthouse suite overlooking the ocean. During the Super Bowl no less!!! Nicholas is a Blessing from God!!!!
Jeffrey B. Eadon Prairie MN USA
January 20, 2018 -Email Admin.
Hi Admin. Just letting you know the villa is awesome. Please thank the owner for giving us the use of the whole villa!
Thanks.......Gord and Lori
Gordon & Lori B. East St. Paul, Manitoba Canada
January 18, 2018 -Email & Text to Admin.
You're awesome. Thank you. I read your email as I was returning from lunch and told my coworker about how professional and amazing your company has been. She will be looking into booking her family trip to Hawaii with you as well.
Soo Lin -Los Angeles, CA. USA -Marriott Maui Ocean Club renter.
June 2, 2017 - Email and Text from the Beach in Maui!
Hi VacationHomesOnly.com!! Wow! Wow! Wow!! When u said we would love our place at the Marriott Maui ocean beach club...we really had no idea how amazing the whole experience and room would be!!!! It was so good in fact, that we want to start inquiring about the availability of the same suite for next year. Prices, date availability, and possibly for 2 weeks. Don't know how far in advance we have to ask so I'm just doing that now as I am sitting on the beach on our last day here😭. Wanted to say a huge thank u for putting together the best vacay we have ever had and the ease of everything from start to finish:) u have been amazing:) thank u again and I wish u a great rest of your weekend.
Stefanie B. - Kelowna, British Columbia, Canada
May 31, 2017 - Returning Customer Text
We did love the Marriott (Marriott Maui Ocean Club) when we were there in Jan.
Josh L. - Los Angeles, CA USA
May 5, 2017 - Multiple Time Returning Customer Review
Twice last year and once already this year, we have used the services of VacationHomesOnly.com.
We are now in the process of doing business with them again. They are pleasant, very helpful and get just want
we want. Prefer not to do business with anyone else in the vacation business.
B. Konder - St. Paul, MN USA
April 21, 2017 - Email
I gave your number to a friend of mine Travis N. that is looking to come to Maui in august and told him to contact you. Our vacation has been amazing here. Thanks again for making it such a great experience. We will be booking again next year with you.
R. Gray - Lethbridge, Alberta, Canada
February 12, 2017 -Multiple Time Returning Customer -Email
VacationHomesOnly.com,
I previously worked with you to rent a timeshare from Marriott's Ko Olina Beach Club in Oahu, HI in September 2016 (stay from 11/12 to 11/19). I am looking to vacation in Oahu with my family again and we are looking to rent a timeshare for a week that includes Thursday, August 24. Are you still working with timeshare owners to rent out timeshares? If so, can you let me know what types of options and costs are available for Marriott's Ko Olina Beach Club for one week that includes August 24, 2017? We are looking for a 2 bedroom, 2 bathroom. However, we are open to other options as well. Thank you very much for your time.
Regards,
Paul M. -Union City, CA USA
January 30, 2017 - FaceBook Review
I was oddly skeptical at first but our stay at the Hyatt Residence Club in Maui was truly exceptional. The ocean front unit we stayed in was perfect and in a very desirable location. We could not have been happier with this resort and transaction.
SEE this fabulous resort and units Here: Hyatt Residence Club in Maui, HI
Don D. - President/CEO Pacific H. -Coburg, OR USA
January 25, 2017 - Multiple Time Returning Customer -Email
I have rented from you guys before and you did a good job for me.
I am looking to book something for a family of 6 for 7 nights (between 4/15-4/22, or 4/16-4/23) at either Palm Desert, CA or Scottsdale, AZ.
Price is important – so looking for something reasonable.
I am looking for something with great pools. Here are some thoughts:
CA
Westin Desert Willows Villas
Westin Mission Hills Resort Villas
Marriott Desert Springs Villas 2
AZ
Sheraton Desert Oasis
Westin Kierland Villas
Can you please price these out for me?
Sincerely,
Adam T. President APT M.C. -Gig Harbor, Washington USA
January 7, 2017 - Multiple Time Returning Customer -Email
You have helped me out several times for Westin units so thank you.
Thanks,
Amy M. - St. Albans, MO, USA
November 25, 2016 - Multiple Time Returning Customer FaceBook Review -VacationHomesOnly.com — 5 star
We have been going through VacationHomesOnly.com to book our vacations for a couple of years now and have had nothing but the best customer service provided. When there was a small issue they fixed it right away with no problem at all. We have really valued our time together as a family when we go to Orange Lake and VacationHomesOnly.com has continued to deliver on everything they say. Thank you VacationHomesOnly.com! We are looking forward to next year!
Teresa B. - Ontario, Canada
October 25, 2016 - Returning Customer Email
Hello –
Hope all is well - We rented Bonnet Creek from you in 2008.
Looking to see if you have a rental available checking in on Saturday 03-11-17 and checking out on Monday 03-20-17.
Thank you,
Tony B.
October 14, 2016 - Site Reservation System
Hello, My name is Clarence G. I play pro soccer in MLS for the San Jose Earthquakes and our season is coming to an end. We are headed to Hawaii for some R&R and were very interested in your beautiful condo. I was wondering if it is available for our dates. I also see you speak the nordic languages. We have lived in both Norway and Denmark for soccer/football. Beautiful part of the world. Thank you very much and hope to speak soon.
Clarence G.
October 11, 2016 - Email
Left a phone message this AM. Need your services again for our next Las Vegas Vacation.
Saturday, April 22 thru April 29, 2017 at Wyndham Grand Desert, 265 E. Harmon Avenue, Las Vegas, Nevada
Two bedroom, two bath deluxe lockout and, if possible, in Tower 3.
Hope that we can use your services again.
B. Konder St. Paul MN USA.
July 26, 2016 - Email
Just wanted to let you know that everything went smoothly when checking in at the Marriott in Maui, and we had a great vacation. Thank you!
Sharon P.
July 28, 2016 - From FaceBook
We had an amazing time in Maui. Preston delivered everything he said he would and the trip was wonderful. The Marriott Maui Ocean Villas Lahaina tower was gorgeous, with great staff, and lots of activities. Thanks, Preston!
Mary J.
Sent: Monday, March 7, 2016, 9:13 AM - Email
Subject: Re: Rental Payment Westin Princeville Ocean Resort Villas
Good Morning,
I received the check. How would you like the reservation to read? I need the guest's name (as read on the driver's license), address, phone #, and email address.
Thank you,
Greg W. - Happy Owner
January 18, 2015 - From FaceBook
We went to Cancun (Royal Sand Resort) through VacationHomesOnly.com. It was a great experience and they helped us all the way through. I will definitely go with them again.
This is the first time we went through them. The good part is they will recommend you also what will be the best for your need. They are very much honest and helpful. Thanks a lot.
Anjan P.
November 2, 2015 - From Facebook
VacationHomesOnly.com are very pleasant and helpful to work with. Thank you Preston!!
Donna B
February 21, 2014 - From FaceBook
We just checked out of the Westin in palm springs. It was an amazing week-long vacation, and Vacation Homes Only was terrifically helpful in setting it up. This is the fifth consecutive year of outstanding service. Thank you Preston and team!
Matthew R.
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